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Safety Nets

Renewal Pricing And Why Cover Drifts Upward

Annual policies are priced differently for new and existing customers, which is why premiums rise over time without any change in the risk being covered.

Workers on a building site, secured with scaffolding and safety netting.
Photograph by Jahra Tasfia Reza via Pexels
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Household insurance renewed automatically each year tends to cost more than the same cover bought fresh. The reason is how renewal pricing works.

New business and renewal are separate calculations

Insurers price new policies competitively to win customers and price renewals against the likelihood that the customer will accept without checking.

The risk being covered may be identical. The difference reflects expected customer behaviour rather than expected claims.

Several jurisdictions have introduced rules restricting this practice, with varying scope and effectiveness, and the rules continue to change.

Automatic renewal is the mechanism that makes it work

Policies that renew automatically require no action to continue and some action to change. That asymmetry is what allows the price to drift.

Renewal notices are sent, but they arrive among other correspondence at an arbitrary point in the year and frequently receive no attention.

Where payment is by instalment, the change is also spread across twelve payments, which reduces the size of the signal further.

Cover can narrow while the price rises

Insurers revise policy wordings between years. Limits on particular categories, excess levels and exclusions can change without the headline cover description changing.

A renewal at a similar price is therefore not necessarily the same product, and the differences typically appear only at the point of a claim.

Comparing the summary documents between years is the only reliable way to detect this, since the price alone does not reveal it.

Household changes should reprice it downward sometimes

Premiums are affected by circumstances that change: occupancy patterns, security, the age of drivers, claims falling out of the assessment period.

Some of these reduce the risk, and the reduction is not applied automatically unless the insurer is told. The onus generally sits with the customer.

Failing to notify changes that increase risk can also affect a claim, so the obligation runs in both directions rather than only in the household's favour.

Loyalty produces no claims advantage

Continuity with one insurer does not generally improve claim outcomes, which are determined by the policy wording rather than by the length of the relationship.

What continuity does affect is the no-claims record on certain products, which is portable between insurers in most markets rather than lost on switching.

Establishing whether a record is portable before switching is the one check that determines whether the comparison is genuinely like for like.

Questions readers ask

How much should an emergency fund hold?

It depends on how long an income gap would realistically last for your occupation and household. A single income, specialised work or self-employment generally justifies substantially more.

Why does my emergency fund keep getting used up?

Usually because predictable irregular costs are being paid from it. Car servicing and insurance renewals are not emergencies, and funding them separately is what stops the reserve being raided.

Safety Netssavingsemergency fundstructuresafety
Owen Traoré
Contributing writer, Money After Thirty

Owen writes about safety nets, wills and the planning people postpone indefinitely.

Also by Owen Traoré