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Earning

The pay review you are not in the room for

Pay is decided in a meeting you do not attend, against a budget set before your case was written, by people working mostly from memory.

A young woman in a suit during a job interview, writing notes.
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Treat the sections below as a sequence. With how pay decisions are made, getting the early decisions right makes the later ones much easier.

Before you start

  • The pay budget is usually fixed weeks before individual cases are discussed.
  • Your manager argues your case rather than deciding it.
  • Evidence gathered through the year beats evidence assembled in the week.

The budget exists before your case does

In most organisations a total increase budget is agreed at a senior level, then divided down through the structure before any individual is discussed. By the time your manager writes anything about you, the size of the pot is fixed and the exercise is distribution rather than valuation. This explains the common experience of excellent feedback arriving alongside an increase that does not reflect it.

It also explains why the same performance produces very different outcomes in two consecutive years at the same employer. Understanding the sequence stops you reading a small increase as a verdict on your work, which is usually the wrong conclusion.

Your manager is an advocate, not a decision maker

The person who tells you the outcome is frequently the person who argued for more and lost, which is not something they can say. They are competing against peers for the same pot, with limited time to make each case and imperfect recall of what everyone did. The practical implication is to equip them rather than to persuade them, because they already believe you and need ammunition.

Where it helps most, a short written summary of what you delivered, in the terms the business cares about, is worth more than a long conversation. Giving it to them before the decision meeting, not after the outcome, is the only timing that changes anything.

Evidence has a shelf life

Human memory in these meetings is dominated by the last few months, so work delivered early in the year effectively disappears. Keeping a running note through the year, four or five lines a month, solves this at almost no cost.

For most people, the entries that count are outcomes with a consequence attached rather than activities, since activities are what everyone can list. Where you can attach a figure the business already recognises, use theirs rather than one you have constructed yourself. This is the highest-return habit in the whole pay process and almost nobody keeps it up.

Relativities inside the team drive more than merit

Managers are constrained by the gaps between people in a team, because moving one person creates a problem with the next. Someone hired recently at market rate can sit above longer-serving colleagues, and correcting that is expensive across the whole group.

Put simply, this is the underlying reason changing employer frequently pays better than staying, and it is structural rather than personal. It also means an out-of-cycle increase is sometimes easier than a large in-cycle one, since it is handled as an exception.

Asking about the band you sit in, and where in it you are, is a more productive question than asking for a number.

What no usually means

A refusal is more often about timing, budget or precedent than about your value, and the reason given is rarely the real one. The useful follow-up is not to argue but to ask what would need to be true for a different answer next time. If the answer is specific and achievable you have a plan; if it is vague, you have learned something more important.

A vague answer repeated twice is generally a signal that the increase is not available at this employer at this level. That is a piece of information worth having early rather than after three more cycles of hoping.

Some of this will suit you and some will not, and that is the point.

Work the calendar

Every organisation has a point at which cases are written and a point at which the budget is set, and both precede any announcement. Finding out those dates, which is usually as simple as asking, tells you when your input can still affect the outcome. Raising a case immediately after the budget is fixed guarantees a sympathetic conversation and no money.

Major deliveries completed just after a review are best documented immediately, because they will otherwise be a year old when they count. Almost everything in pay is timing, and the timing is knowable if you ask.

The takeaway

Find out when the budget is set, and put a short written case in your manager's hands before that date.

Pick the one that costs you least, and let the rest wait.

Questions readers ask

Why did good feedback come with a small increase?

The budget was almost certainly fixed before individual cases were discussed, so the exercise was distribution rather than valuation. It is usually not a judgement on your work.

When should I make my case?

Before the budget is set and before cases are written, which in most organisations is weeks earlier than people assume. Ask when those dates fall.

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Ilse Vandenberg
Pensions writer, Money After Thirty

Ilse writes about pensions and employer matching, and considers it the most ignored free money there is.

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